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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of SCOTT NORWOOD

SCOTT NORWOOD

September 18, 2024

5  out of  5
rating by SCOTT NORWOOD
"Five stars had been with state farm previously for 15 years & recently came back to state farm herd alot of good about Kyle & the rest of the team walked in & they had me up & going on all my insurance needs with in minutes of being greated at the door thank you for making the switch back to state farm a positive return I will be with Kyle & the rest of Hickam state farm team for many years in the comming thank you 😊"
We responded:
"Scott, it's fantastic to hear that your return to State Farm has been such a positive experience! We're delighted that Kyle and the team could quickly address all your insurance needs. Your kind words and trust mean a lot to us, and we're excited to continue serving you for many years to come. Thank you for choosing us again! 😊"
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Karen Mosier

May 3, 2024

5  out of  5
rating by Karen Mosier
"Zack was very helpful in getting my insurance set up."
We responded:
"Thank you so much for your kind words and appreciation. It's always a pleasure serving you, and we're grateful for the opportunity to assist you with your insurance needs."
Profile photo of F Waranch

F Waranch

April 1, 2024

5  out of  5
rating by F Waranch
"Isaac just waited on us and made the process seamless. He is a great asset for Kyle. I would highly recommend this agent and his team to anyone that needs insurance."
We responded:
"Thank you for your kind words and for taking the time to share your positive experience with our State Farm team. We truly appreciate your feedback!"
Profile photo of C M

C M

November 21, 2023

5  out of  5
rating by C M
"easy to get"
We responded:
"Thank you for choosing the Kyle Hickam State Farm Agency for your Insurance needs."
Profile photo of lane wood

lane wood

May 17, 2023

5  out of  5
rating by lane wood
"Tony Perry is the best! I'm so glad I gave this office a call because they are the best I've ever dealt with! Tony especially was outstanding and very attentive! Thanks Tony!"
We responded:
"Hi Lane! Thanks so much for your kind words about our hard working team member, Tony! I will be sure to pass your positive insurance comments on to him, it will make his day! "
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Jill Fitzgibbon

April 5, 2023

5  out of  5
rating by Jill Fitzgibbon
"Good prices. Excellent and friendly service!"
We responded:
"Hi Jill! Thank you so much for your excellent 5-star review about our State Farm team in Joplin. We are so happy to see that you had a positive insurance experience with us! We look forward to serving you always!"
Profile photo of Skip Johnson

Skip Johnson

March 7, 2023

3  out of  5
rating by Skip Johnson
"Seems nice so far..."
We responded:
"Skip, Thank you. If there is anything else we can do for you please let us know. "
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susiyust

February 24, 2023

5  out of  5
rating by susiyust
"Kyle and Jill Hickam and their people always take care of my issues as quickly as possible and are always friendly and professional to work with."
We responded:
"Thank you for trusting our team with your Insurance needs and allowing us the opportunity to provide you with great Insurance. "
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michelle daly

February 7, 2023

5  out of  5
rating by michelle daly
"Kyle, Jill, and the entire office staff always go the extra mile to help in whatever situation occurs. I wouldn't consider going to any other company based on the feeling of security that provides."
We responded:
"Michelle, Thank you so much for the kind review. We strive to go the extra mile for all our customers. "
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Corby Marshall

February 7, 2023

5  out of  5
rating by Corby Marshall
"Great office to with!"
We responded:
"Thank you for the wonderful feedback, Corby. "
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Luis Gallardo

January 28, 2023

5  out of  5
rating by Luis Gallardo
"We have had nothing but great experiences with State Farm and the office of Kyle Hickam. Walfre Hernandez was very thorough at explaining everything to us and is very knowledgeable. He made sure we got the best policies for our needs and within our budget. He is also speaks Spanish for anyone that needs it. I would definitely recommend this office and Walfre Hernandez!"
We responded:
"Luis, Thank you for the wonderful review and recommendation to our agency. It is a pleasure working with you. "
Profile photo of Josh Mckinney

Josh Mckinney

January 11, 2023

5  out of  5
rating by Josh Mckinney
"Tony Perry is the man! Very helpful and always assists me with whatever I need no matter how small the task. Thanks Tony!"
We responded:
"Josh, Thank you for taking the time to leave us a great review and trusting our team with your Insurance needs."
Profile photo of Brandon G.

Brandon G.

November 10, 2022

5  out of  5
rating by Brandon G.
"helpful insurance agents looking to save you money"
We responded:
"Thank you for the wonderful review and for taking the time to leave us your feedback Brandon! We strive to provide you the insurance you need at a value you deserve and great customer care! We are here to help protect you and bring you peace of mind!"
Profile photo of Lauren Tiehen

Lauren Tiehen

May 23, 2022

5  out of  5
rating by Lauren Tiehen
"Debbie Roark is the most pleasant person in the world to work with and after calling nationwide, farmers, progressive, etc this agency was able to give me the most competitive quote for renters and auto. But it really was Debbie who made the whole thing happen and the reason I stayed with statefarm. Give her a raise."
We responded:
"Lauren, Our agency strives to provide great service at a great rate! Thank you for the great review."
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Pepper Wiseman

May 4, 2022

5  out of  5
rating by Pepper Wiseman
"Always so personable, kind, courteous, and friendly! Best insurance company ever!"
We responded:
"Thank you for the great review. We strive to provide excellent customer service."
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Greg Ransdell

January 1, 2022

5  out of  5
rating by Greg Ransdell
"Kyle once asked me who my favorite American was, I said none other than America's most under-rated power-forward and all around Bball player, Larry Bird. He responded, 'I am Larry Bird.' I responded, 'I know and that's why I trust you with my risk mitigation Mr. Bird.'"
We responded:
"Greg, Thank you for trusting our agency to take care of your Insurance needs!"
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Christy Berger

November 12, 2021

5  out of  5
rating by Christy Berger
"Love the staff here very personable and nice"
We responded:
"Thank you for the 5 star review, Christy! It is our pleasure to be able to assist you with any of your insurance questions or needs! We strive to provide you with the customer care that you deserve and truly appreciate your feedback!"
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Lisa Watson

November 12, 2021

5  out of  5
rating by Lisa Watson
"These guys have been so good to us and our growing needs. They are always there to answer questions and even offer options we didn't know where possible!"
We responded:
"Thank you for the 5 star review, Lisa! It is our pleasure to be able to assist you with any of your insurance questions or needs! We strive to provide you with the customer care that you deserve! We are here to help protect you and bring you peace of mind and look forward to doing so for many years to come!"
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Erin Turner

November 11, 2021

5  out of  5
rating by Erin Turner
"Best insurance agents around! The benefit to having local agents who you can see and talk to at a moment's notice mean EVERYTHING when it comes to life's emergencies! No one needs to worry about how their insurance will be handled in those moments! Kyle's crews are amazing!"
Profile photo of Gwen Allen

Gwen Allen

November 11, 2021

5  out of  5
rating by Gwen Allen
"Kyle Hickam provides excellent customer service and is very responsive! My daughters car broke down and needed towed and she was far away from home and they took care of it very quickly! Would highly recommend Kyle and his team"
We responded:
"Thank you so much for the 5 star review recognizing our teams efforts to go the extra mile to assist you with any of your insurance questions or needs, Gwen! We are so glad that we could provide you with peace of mind knowing we were here to assist your daughter and bring you peace of mind. Your family's safety and peace of mind is a our top priority. We are here to help protect you! We strive to provide you with the customer care that you deserve and appreciate your feedback!"
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LeeAnn Crider

November 11, 2021

5  out of  5
rating by LeeAnn Crider
"Amazing staff, always ready to help and answer questions!"
We responded:
"Thank you so much for the 5 star review recognizing our teams efforts to go the extra mile to assist you with any of your insurance questions or needs, LeeAnn! We strive to provide you with the customer care that you deserve and appreciate your feedback!"
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Kat Winthrop

May 6, 2021

5  out of  5
rating by Kat Winthrop
"Amazing customer service. Super helpful. Highly recommend."
We responded:
"Kat, Thank you for the great review and recommending our agency!"
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Andrew Hamilton

March 7, 2021

5  out of  5
rating by Andrew Hamilton
"State farm is where its at!!!"
We responded:
"Thank you for the 5 star review, Andrew! We strive to provide you with the customer care that you deserve! We appreciate your feedback!"
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April Graham

July 2, 2020

5  out of  5
rating by April Graham
"I bought my new vehicle two years ago and I was covered under my new policy before I drive it off the lot. Right piece of mind."
We responded:
"We are honored to have earned your business for many years. As always, never hesitate to contact us for all your insurance needs like Auto, Home, Life, and Retirement, we're here to help protect you and give you a piece of mind!"
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Mig Johnson

February 19, 2020

5  out of  5
rating by Mig Johnson
"Thank you for all the help , very friendly staff ."
We responded:
"Thank you for the great review."